Six Australia Pty Ltd (ACN: 635 009 504) and its related entities (we, us or our) are bound by the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (Privacy Act). We understand the importance of, and are committed to, protecting your personal information. “Personal information” means information or an opinion, whether true or not, which identifies you or from which your identity is reasonably identifiable. This Privacy Policy explains how we manage your personal information, including our obligations and your rights in respect of our dealings with your personal information.
Please take a moment to read our Privacy Policy as it describes what happens to your personal information that we collect from you, including personal information collected via our website at https://sixthemusical.com.au/ (Website).
1. HOW WE COLLECT AND HOLD YOUR PERSONAL INFORMATION
We will collect and hold your personal information in a fair and lawful manner. Where it is reasonably practical to do so, we will collect your personal information directly from you. We may collect the personal information you directly give us through some of the following means:
- when you make an online enquiry in relation to our goods or services through our Website;
- when you subscribe to our newsletter, fill out one of our forms, provide us an online audition, or enter one of our competitions;
- when you contact us via our social media account(s);
- when you contact us via telephone or email;
- from your correspondence with us (whether in writing or electronically);
- through any mobile applications provided by us;
- while conducting customer satisfaction and market research surveys;
- when administering any of our goods or services; and
- as otherwise required to manage our business.
However, in certain cases we may collect and hold personal information that has been collected from publicly available sources or third parties. This will likely occur in instances where you have consented to this collection or you would reasonably expect us to collect your personal information in this way and it is necessary for us to collect this information for a specific purpose.
Unless it is impractical to do so or otherwise required by law, you have the right to not identify yourself or use a pseudonym. However, this may restrict our ability to deal with you and provide our goods or services.
2. TYPES OF PERSONAL INFORMATION WE COLLECT
The types of personal information we may collect can include, but is not limited to, your name, postal address, email address, phone numbers, and social media username. If you are applying for a role with us, we may collect additional personal information which can include, but is not limited to, your photos, videos, date of birth, past employment details and details of illnesses or injuries that may affect your ability to fulfil the role.
3. OUR PURPOSES FOR HANDLING YOUR PERSONAL INFORMATION
As a general rule, we only process personal information for purposes that would be considered relevant to our operations and reasonable in the circumstances including, but not limited to, sales, marketing, administration and business development purposes.
We may collect, hold and use your personal information to:
- offer and provide you with our goods and services;
- manage and administer those goods and services, including account keeping procedures;
- communicate with you;
- comply with our legal and regulatory obligations; and
- otherwise manage our business, including, but not limited to, using your feedback to improve our customer service, our Website and/or our goods and services.
We may disclose your personal information to:
- third parties which assist us in providing our goods and services but only if that disclosure is necessary to provide you with our goods and services;
- anyone that you have given us permission to disclose it to or any person acting on your behalf; and
- anyone where we are required or authorised by law to do so, including, but not limited to, professional advisers, regulators and law enforcement.
4. AUTOMATED DECISION MAKING AND USE OF AI
We do not use computer programs to make or assist with decisions that might affect your rights or interests.
5. PROTECTION OF PERSONAL INFORMATION
We will hold personal information as either secure physical records, electronically on our intranet system, in cloud storage or, in some cases, records on third party servers which may be located overseas.
We will take all reasonable steps to protect your personal information against unauthorised access, modification, misuse, disclosure or loss through physical restrictions and password protection for accessing electronic IT systems. If you provide paper-based documentation, we may retain the paper documents in addition to saving copies in an electronic format.
We will endeavour to ensure that our service providers have protection for electronic IT systems and other necessary restrictions, our staff are trained regarding security of personal information and their access is restricted where necessary, and will destroy and de-identify the personal information once it is no longer required.
6. MINORS
While we have no intention of collecting any personal information from individuals under the age of 18, we are unable to check whether a visitor to our Website is of a certain age.
If we collect personal information of an individual under the age of 18 and their parent or guardian does not wish us to retain this personal information, please contact us using the Privacy Officer contact details below. We will then make sure that this information is deleted.
7. DIRECT MARKETING
We like to stay in touch with our customers and may also use your personal information for purposes other than the primary purpose for which we collect it, including the purpose of direct marketing. We may provide you with information about new events, products, services and promotions either from us or from third parties which may be of interest to you. We will not disclose your personal information to third parties for marketing purposes without your consent.
You may opt out at any time if you no longer wish to receive commercial messages from us by making a request to us (by emailing or calling our Privacy Officer, whose contact details are below). Alternatively, you can follow the steps to unsubscribe which are set out in the direct marketing communications. We will use reasonable endeavours to remove your personal information from the direct mailing list within a reasonable period of time from receipt of the request.
8. COOKIES
A cookie is a small text file stored in your computer’s memory or on your hard disk for a pre-defined period of time. We use cookies to identify specific machines in order to collect aggregate information on how visitors are experiencing the Website. This information will help to better adapt the Website to suit personal requirements. While cookies allow a computer to be identified, they do not permit any reference to a specific individual. For information on cookie settings of your internet browser, please refer to your browser’s manual.
9. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
You may contact us to request access to the personal information that we hold about you and/or to make corrections to that information, at any time, by contacting our Privacy Officer, whose details are set out below. We will respond to all requests for access to or correction of personal information within a reasonable time. If we refuse access, we will provide you with a written notice stating our reasons for refusing access. We may seek to recover from you reasonable costs incurred for providing you with access to any of the personal information about you held by us.
We are not obliged to correct any of your personal information if we do not agree that it requires correction and may refuse to do so. If we refuse a correction request, we will provide you with a written notice stating our reasons for refusing.
10. OVERSEAS TRANSFERS OF PERSONAL INFORMATION
As at the date of this Privacy Policy, we are not likely to disclose your personal information to overseas recipients.
11. RESOLVING PERSONAL INFORMATION CONCERNS
If you have any questions, concerns or complaints about this Privacy Policy, or how we handle your personal information, please contact our Privacy Officer, who details are set out below.
In dealing with your complaint, we may need to consult a third party. Our Privacy Officer will acknowledge any complaints received and provide you with an outline of the process and timeframes for responding to the complaint.
If you are not satisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Telephone: 1300 363 992
Email: [email protected]
12. CHANGES
We reserve the right to change the terms of this Privacy Policy from time to time, without notice to you. The last update to this document was in November 2025.
13. CONTACT
Our Privacy Officer’s details are:
The Privacy Officer
Six Australia Pty Ltd
Email: [email protected]